View and update profile details

Getting started:

1. Sign in to My Health Record via myGov: Sign in to myGov
2. Select the record you want to access.
3. Click the Profile & Settings tab in the top navigation menu.
4. Select Profile from the drop-down list.

You can edit or change some personal details including:

• contact number (note that healthcare providers can’t see your contact details)
• Indigenous status
• veteran and Australian Defence Force status

Getting started:

1. Sign in to your myGov account: Sign in to myGov<
2. Select My Health Record from your list of ‘Linked services’
3. From your My Health Record welcome page, select the record you want to access and update
4. Click the Profile & Settings tab and select Profile.
5. Update your phone number in the Contact phone number field.
6. Select Save.

Your contact number must be in one of these formats:

• Australian mobile numbers – must start with 04: (e.g. 0400 000 000)
• Australian landline numbers – must start with an area code: (e.g. 02 6000 0000)
• Overseas numbers – must contain a country code: (e.g. +44 0000 000000)
• Only contain numeric digits (0-9) and/or special characters: (e.g. (02) +6000 0000)
• Norfolk Island - must start with are code: (e.g 6723 0000 000000)

Getting started:

1. Sign in to your myGov account: Sign in to myGov
2. Select My Health Record from your list of ‘Linked services’
3. From your My Health Record welcome page, select the record you want to access
4. Click the Profile & Settings tab and select Profile.
5. Scroll to Your Background, you can choose from: 
   • Neither Aboriginal nor Torres Strait Islander 
   • ​​​​Yes, Aboriginal
   • Yes, Torres Strait Islander
   • Yes, both Aboriginal and Torres Strait Islander
   • Prefer not to answer
6. Select Save.

Getting started:

1. 1. Sign in to your myGov account: Sign in to myGov
2. 2. Select My Health Record from your list of ‘Linked services’
3. 3. From your My Health Record welcome page, select the record you want to access and update
4. 4. Click the Profile & Settings tab and select Profile.
5. 5. Scroll to Veteran and Australian Defence Force Status you can choose from:
   • No, I have never served in the ADF
   • Yes, and I have a DVA file number
   • Yes, but I do not have a DVA file number
   • Prefer not to answer
6. 6. Select Save.

To update MyMedicare information, or to register for MyMedicare visit the MyMedicare webpage for more information.

If you don’t want to include MyMedicare information in your record, you can change the MyMedicare setting in your profile page.

An individual healthcare identifier (IHI) is a unique 16-digit number used to identify you for healthcare purposes.

It helps ensure health professionals are confident that the right information is associated with the right individual at the point of care.

Health professionals use your IHI to make sure they are accessing the right record when viewing or uploading information to My Health Record.

Your IHI is displayed in your profile page in My Health Record and the my health app. It is a different number to a Medicare or DVA number.

You do not need to remember your IHI to receive healthcare.

Find out more about individual healthcare identifiers.

Your healthcare providers will be able to view your profile, except for your address and contact number. All nominated representatives will be able to view your profile.

Full access nominated representatives and authorised representatives will be able to change your Indigenous status, veteran and ADF status, contact number and preferred language and country of birth.

You can’t place extra privacy settings on information in your profile.