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Emergency access

Who can access restricted records and documents in an emergency.

Access to your health information can be lifesaving in an emergency.

Access to restricted records and documents in an emergency

Healthcare providers can override access controls to view your health information if they use Emergency Access. This includes information and documents that are restricted. Find out how to restrict access to your record or restrict access to documents in your record.

Access to removed documents in an emergency

Healthcare providers won’t be able to view any documents you have removed from your record, including in an emergency. They also won’t be able to see personal health notes you have uploaded.

You can go back and see when information in your record was viewed or updated. Have a look at your access history now. 

Date last updated: 24 April 2024