Hide or remove documents from a record

By default, all healthcare providers involved in your care that are registered with My Health Record, and any authorised representatives, can view all documents added to a record. Nominated representatives may be able to view your documents, depending on their level of access.

If you don’t want anyone to see a document(s) in your record, you can:

hide it – you can unhide (reinstate) it later if you want
remove it – this will permanently delete the document from the record.

You can also ‘restrict’ a document and choose which healthcare organisations can view it. Find out how to Restrict access to documents in your record.

Hide a document

To follow these steps, you will need to have My Health Record linked to your myGov account.

Sign in to your myGov account: Sign in to myGov
Select My Health Record from your list of ‘Linked services’
From your My Health Record welcome page, select the record you want to access
Select the Privacy & Access tab in the top navigation menu, then select Manage My Document Access
Scroll down to the Documents in your My Health Record section
Select Manage Access next to the document you want to hide
Select Hide Document, then Save
Then select Yes at the message

The document will still be listed under ‘Documents in your My Health Record’ but the document itself cannot be viewed.

Reinstate a document

To follow these steps, you will need to have My Health Record linked to your myGov account.

You can only reinstate a ‘hidden’ document; you cannot reinstate a document that has been removed from a record.

Sign in to your myGov account: Sign in to myGov
Select My Health Record from your list of ‘Linked services’
From your My Health Record welcome page, select the record you want to access
Select the Privacy & Access tab in the top navigation menu, then select Manage My Document Access
Scroll down to the Documents in your My Health Record section
Select Reinstate next to the document you want to reinstate, then select Yes at the message, to confirm

Remove a document

To follow these steps, you will need to have My Health Record linked to your myGov account.

Removing a document will permanently delete it. To remove a document from a record:

Sign in to your myGov account: Sign in to myGov
Select My Health Record from your list of ‘Linked services’
From your My Health Record welcome page, select the record you want to access
Select the Privacy & Access tab in the top navigation menu, then select Manage My Document Access
Scroll down to the Documents in your My Health Record section
From the list of documents you can now see, select your document, then select Manage Access
Select Remove Document, then Save
Then select Yes at the message, to confirm