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Log into the PCA™ Portal

Before you start:

Make sure you have completed all required tasks on the Provider Connect Australia Pre-Registration Checklist. Then go to the Provider Connect Australia™ Portal (also known as the PCA™ portal). The next time you login to PCA, you can register as a practitioner to perform self-service functions or as a non-practitioner, i.e. practice or organisation manager. When you register as a practitioner, you can assign a delegate and upload your credential documents. When you register as a non-practitioner, you can register organisations and their related healthcare services and add key contacts for specific inquiries.

Summary of steps:

  1. Go to the PCA™ Portal Home Page. https://pca.digitalhealth.gov.au
  2. Click on the Login button. 
  3. You will be presented with the PRODA Login screen. Log in to your individual PRODA account.
  4. You will be prompted to enter the 6-digit verification code, sent either via SMS or email or mobile app. Enter the code and click Next.
  5. The first time you log in to the PCA™ Portal, the PRODA Terms and Conditions page will appear.
  6. Read and agree to the Terms and Conditions.
  7. The Register screen will display.
    1. If registering as a practitioner, enter the following.
      1. Email
      2. Phone number
      3. HPI-I number
    2. If registering as a non-practitioner or organisation manager, enter the following.
      1. Email
      2. Phone number
    3. If registering as a practitioner’s delegate for the first time.
      1. From your invitation email, click on the Login to accept button.
      2. Enter your PRODA username, password and 6-digit verification code.
      3. Read and agree to the PRODA terms and conditions.
      4. Enter your phone number to set up account.
  8. If you are registering as a practitioner or a delegate, read and agree to the individual participation agreement and privacy collection notice.
  9. Click on the Register button. 
  10. You will receive a validation email with a link. Click on the link to validate your email address.

Continue to the next step: Register your healthcare provider organisation or if you are a practitioner, add your personal information, delegates, credential documents and/or bank accounts.

Date last updated: 25 October 2024