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Enterprise Scheduling

This content is draft for consultation. 

 

Definition:

A tool to manage, allocate and balance resources with demands and workloads across multiple facilities, departments, and disciplines across the health service.

Standards and specifications

General requirements

Cyber security

The software must demonstrate ability to effectively achieve mitigation strategies in line with ‘Essential 8’.  

Privacy

Data collected about an individual by medical software is likely to constitute health information. Due to the sensitive nature of this information, it generally has a higher degree of privacy protection than other personal information, under relevant federal, state and territory legislations.

The software must demonstrate adherence to relevant federal, state or territory privacy legislation for example, the Privacy Act 1988 (Federal) or Health Records and Information Privacy Act 2002 (NSW).

The applicable federal legislation is the Privacy Act 1988.

Details of the relevant state and territory legislations are contained under the State and territory requirements section below.

Core requirements

Standards for identification

The software should:  

  • be able to discover and validate Individual Healthcare Identifiers (IHI) via the Healthcare Identifier (HI) Service Business-2-Business web services
  • utilise Individual Healthcare Identifiers (IHIs) to integrate and link records into the local patient record
  • support adherence to Patient Identification best practices as outlined by the Australia Commission on Safety and Quality in Health Care.

Australian Core Data for Interoperability (AUCDI)

The software should support the use of AUCDI Release 1.

Note: The focus of the AUCDI Release 1 is the representation of the clinical content necessary for each of the data groups identified within the Release 1 scope.

Development is continuing to enhance AUCDI.

Standards for data sharing

Standards for terminology, code sets and classifications

The system must:

  • support the use of MBS item numbers as defined on MBS online or the DVA schedule on the DVA website
  • support the use of content from the National Health Services Directory.
  • support Systematised Nomenclature of Medicine-Clinical Terms AU (SNOMED CT-AU)
  • support the Australian Refined Diagnosis Related Groups (AR-DRG) classification.

The system should:

  • support person and provider identification in healthcare National Best Practice Data Set.

National Safety and Quality Health Service (NSQHS) Standards

Implementation of NSQHS is mandated in all hospitals, day procedure services and public dental services across Australia.

The system must:  

  • support adherence to best practices related to Informed Consent  

Connections to National Systems

HI Service

If the software is expected to deal with healthcare identifiers (e.g. in a hospital environment) then it should either:

  • be able to discover and validate Individual Healthcare Identifiers (IHI) via the Healthcare Identifier (HI) Service, or

Where the enterprise utilises an enterprise-wide system for discover and validation of Individual Healthcare Identifiers (IHI) the software should:  

  • be able to manage and interface with this middleware in order to enable discovery and validation of Individual Healthcare Identifiers (IHI).

My Health Record

The software must:  

  • be able to respect patient instruction not to upload at a patient level when contributing scheduling information to the My Health Record system
  • be able to access record information from the My Health Record as required
  • be able to upload an Event Summary to the My Health Record system, if required
  • support patient instruction not to upload.

Medicare Online Claiming

The software should:

  • connect to Medicare claiming channels using direct software integration:
    • Medicare Online claiming (Medicare Online)
    • ECLIPSE integrated with practice management software (PMS)
    • Medicare Easyclaim.

Conformance

The software should:

  • have production access to the My Health Record
  • have production access to the Health Identifiers Service.

State and territory requirements

The following state and territory requirements must be upheld based on location.

StateThemeLink
ACTPrivacyHealth Records (Privacy and Access) Act 1997 (ACT)
  Territory Records Act 2002 (ACT)
  Information Privacy Act 2014 | Acts
NSWPrivacyNSW Privacy Laws
  Requirements for consent
NTPrivacyRefer to Federal requirement
QLDPrivacyPrivacy legislation in Queensland
  Informed Consent
SAPrivacyRefer to Federal requirement
TASPrivacyRefer to Federal requirement
VICPrivacyPrivacy and Data Protection Act 2014
WAPrivacyRefer to Federal requirement
  Consent to treatment policy
Date last updated: 20 January 2025