ePIP exemption review process
To assist general practices applying for an exemption from Practice Incentives Program eHealth Incentive (ePIP) compliance action.
Step |
What Does this mean? |
Outcome |
Timeframe |
1. Notification of Compliance Action |
Your general practice (practice) has been identified as not having met the ePIP Shared Health Summary upload target for a specific quarter/s and a letter has been issued by The Department. |
No further action from the practice - case is closed OR Practice lodges exemption request –proceed to step 2 |
Your practice will have 28 calendar days to respond from the date the Department of Health and Aged Care (The Department) sent the notification of compliance action to you. |
2. Eligibility Check |
The Department will conduct an eligibility check on the exemption request your practice has submitted. |
Eligibility requirements not met - case is closed OR Eligibility requirements met - proceed to step 3 |
The Department will advise your practice that your request has not been granted and your case is closed. |
3. Assessment |
The Department will assess the exemption request received by your practice and provide an outcome response to you in writing |
Exemption granted – payment released OR Further information requested – proceed to step 4 OR Exemption not granted – case is closed |
The Department will provide a response to your practice outlining the findings of the assessment. |
4. Further information requested |
The Department requires further information with regard to your practice/s exemption request. The Department will notify you in writing requesting additional information. |
Further information is provided - proceed to step 5 OR Further information is not provided - exemption not granted – case is closed |
Your practice will have 21 calendar days to respond from the date The Department sent the request to you. |
5. Further information is assessed |
The Department will assess the further information requested. |
Exemption granted - payment released OR Exemption not granted – case is closed |
The Department will provide a response to your practice outlining the findings of the assessment following the provision of further information. |
Please note: Any evidence provided should not include information that could identify a patient or otherwise compromise their privacy. All supporting information should have individual patient information de-identified prior to submission.