Request for Information - Application Support and Maintenance for Digital Health Infrastructure including My Health Record

As the steward for digital enablement of Australia’s health system, the Australian Digital Health Agency has a lead role in coordinating national engagement, delivery and adoption of digital health to enable person-centred, connected healthcare.

As outlined in the recent information session on Transforming Australia’s Digital Health Infrastructure, the Agency intends to move to a contemporary, structured data-rich ecosystem capable of connecting systems across settings and supporting real-time access to information for the patient and the broader care team – anywhere, anytime.

The Request for Information (RFI) for Application Support and Maintenance (ASM) for Digital Health Infrastructure including My Health Record, has now been released via AusTender.

Through this RFI, the Agency is aiming to further its understanding of any relevant technical or process driven advances and/or innovative service solutions which are available. The Agency is seeking support from industry to fully determine how the My Health Record system (and the national infrastructure) could be delivered and maintained to meet current and future needs.

The optimal operating model for the Agency will be the most effective mix of inhouse design and delivery capability combined with outsourced approaches to provide modern, clinically safe, consumer focussed, digital health products and services.

An industry briefing was held on 12 November 2024 and the recording of this event is available below.

Download the presentation slides (PDF, 2.76 MB)

Questions and answers related to the RFI are available on AusTender