Maintaining digital health in your pharmacy

Once your organisation has completed the registration and set-up steps to connect to the national My Health Record system, your organisation will be able to start using the My Health Record system features available in your clinical software. The benefits of digital health for both your organisation and patients will be seen after sustained use of the My Health Record system; so it is important to find ways to incorporate use in your daily activities.

There are a range of actions for you to consider:

Here is a step-by-step guide to using the My Health Record system with your clinical software:

Patient Consent

In registering for a My Health Record, patients provide a "standing consent" for all healthcare organisations involved in their care to upload clinical information to their record.

Learn more about Patient Consent

Clinical Incident Reporting

All healthcare systems, including the My Health Record system and other digital health products, require careful monitoring to ensure that potential clinical incidents are identified and addressed.

Read more on Clinical Incident Reporting

Managing your organisation's digital health information

This information is intended to give Organisation Maintenance Officers (OMOs) or Responsible Officers (ROs) guidance on the types of tasks they should perform to manage their organisation’s details and involvement with the Healthcare Identifiers (HI) Service.

Read more on Managing your organisation's digital health information

Putting the My Health Record system into business

Putting the My Health Record system into business is a useful resource for Responsible Officers (ROs) and Organisation Maintenance Officers (OMOs). It covers their responsibilities for the Healthcare Identifiers (HI) Service, NASH PKI Certificate for Organisations and the My Health Record system.

Learn more about how to implement the My Health Record system into your Business

Promoting your pharmacy

To see the benefits of digital health in your pharmacy, you need to let your patients and other healthcare providers know that you are using digital health products, including the My Health Record system.

Find out more ways to promote digital health in your organisation

Patient Access Controls

Individuals have a number of mechanisms available to them to manage the content of, and to control access to, their and/or their dependent's My Health Record(s).

Learn more on Patient Access Controls