Maintaining digital health in your pharmacy
Once your organisation has completed the registration and set-up steps to connect to the national My Health Record system, your organisation will be able to start using the My Health Record system features available in your clinical software. The benefits of digital health for both your organisation and patients will be seen after sustained use of the My Health Record system; so it is important to find ways to incorporate use in your daily activities.
There are a range of actions for you to consider:
- Promote your pharmacy as being capable of connecting with other healthcare providers who also advocate digital health for the benefits of their patients;
- Talk to your patient's about digital health and encourage them to register and show them how to be more involved in their own care;
- Ensure your practice's clinicians and staff have a high awareness of the My Health Record system and use the system in their interactions with patients and other healthcare providers.
Here is a step-by-step guide to using the My Health Record system with your clinical software:
In registering for a My Health Record, patients provide a "standing consent" for all healthcare organisations involved in their care to upload clinical information to their record.
Clinical Incident Reporting
All healthcare systems, including the My Health Record system and other digital health products, require careful monitoring to ensure that potential clinical incidents are identified and addressed.
Managing your organisation's digital health information
This information is intended to give Organisation Maintenance Officers (OMOs) or Responsible Officers (ROs) guidance on the types of tasks they should perform to manage their organisation’s details and involvement with the Healthcare Identifiers (HI) Service.
Putting the My Health Record system into business
Putting the My Health Record system into business is a useful resource for Responsible Officers (ROs) and Organisation Maintenance Officers (OMOs). It covers their responsibilities for the Healthcare Identifiers (HI) Service, NASH PKI Certificate for Organisations and the My Health Record system.
Promoting your pharmacy
To see the benefits of digital health in your pharmacy, you need to let your patients and other healthcare providers know that you are using digital health products, including the My Health Record system.
Patient Access Controls
Individuals have a number of mechanisms available to them to manage the content of, and to control access to, their and/or their dependent's My Health Record(s).